FAQs

We aim to dispatch orders within 1-2 days of cleared payment, in busy times this can be extended to 3-5 days, but you will receive email notification upon dispatch

Yes your parcel delivery details will be added to your order history Click here for Order details.

Yes we have a 30 day returns policy. Click here Returns policy details.

As soon as we receive your item we will process the return within 2 working days, and the refund will be automatically processed back to the method payment was made.

The quickest and easiest way to contact us is via the contact us page. Click here to contact us, please don’t forget to enter your order number so we can assist without delay. Alternatively you can email us at enquiries@abcdecor.co.uk our emails are monitored 7 days a week, and we aim to respond within 24 hours, but this could be extended to 2 days in busy periods

In the unlikely event that your item arrives damaged, we will ask for some pictures of the damaged item and packaging as you received it, this enables us to raise a claim with the courier. Once the pictures have been received we will replace any damaged parts without delay.